When attempting to get the current status of an aircraft, I am calling the FlightInfo request with the aircraft tail number. When I compare the returned data to that displayed on the website, it does not match.

For instance, on the web site right now, N684JJ shows as departing on 7/1/09 at 10:58 EDT. The FlightInfo request says it departed on 6/27/09 at 8:45 GMT. The arrival and departure airports are correct in the FlightInfo data.

Also, there is no ArrivalTime being returned for this request...

Is the FlightInfo request broken or is there a better way to get the current status of our aircraft as is displayed on the web site?

Hmmm; can you double check your information and code? I just ran a FlightInfo query here and the data we got back matched what's on the website.

In the code I got back, the ArrivalTime is blank because the flight "timed out" (in other words, the radar data simply stopped coming for this flight). No arrival information is available under those circumstances.

I'm looking at the actual XML data being returned from your site (completely ignoring my code). Same thing....

Hmm, very odd! Can you make a service request (top part of the website, under "Contact Us") and put your phone number in there/mark it as urgent? I'll give you a ring and we can walk through the problem on the phone and see if we can figure out what's up.

PS: How are you pulling up the raw XML? Do you go through a proxy server? I'm just wondering if you may be viewing locally cached data...

Using the XML property of Microsoft's SOAP Toolkit 3.0. (app is in VB6, so SOAP toolkit is a must). Not sure if it caches, though, although the requests that we made should never have been cached, because they were the first requests we ever made to the API. (my first test)

Just to make sure we're on the same page; have you re-pulled the data for the flight using the API?

I've just run an internal test here, and I can confirm that we're getting back current data for that flight...

Wow... I must be tired...

My mistake--someone changed our aircraft data file on me and I was actually querying for a different tail number than I thought....

The API is working correctly (as long as I look up the right tail number!)

Sorry 'bout that!

No problem at all, glad it's all sorted out! Let us know if you see any weirdness anywhere else.